A senior/lead freelance User Experience Designer / Product designer / Service designer / Information Architect, I have a product design degree, was previously a visual designer and front end coder. I have been working exclusively in the field of UX since 2012.
With extensive experience across agency and in-house, B2B, B2C, E-commerce, app and mobile, I’m able to bring solid experience to a wide range of projects and team setups.
Experience covers the spectrum of UX, product and service design. Where possible I like too start at the beginning, by first understanding the problem to be solved, and how to measure success. I deliver solutions that meet both business and user needs by solving underlying problems to produce measurably better products.
Strategy & product development
Prototyping & testing
Most recently I’ve been working at advertising agency JWT, in-house at a fintech and at, digital agency, Beyond.
Web apps for recording climate change and documenting ancient trees.
Call centre KYC screens designed to reduce call times while increasing customer satisfaction.
Web app for a for a startup bringing a new format to a traditional British sport.
Redesigning a B2B event planning platform for a well-known tech company.
I'm currently available for work.
Contact me below or via Linkedin.